Sun Palace (Adults Only) - Cancun

Sun Palace (Adults Only) - Cancun

$$$$|View on mapCancun, Mexico|
8.4
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Rooms and Guests2 Guests, 1 room
Sun Palace (Adults Only) - Cancun
$$$$
Overview

Set nearly 15 km from Cancun airport, the 5-star Sun Palace hotel features a cash machine and a bureau de change. Boasting an outdoor pool area, this Cancun hotel is nestled about 25 minutes on foot from natural attractions like Playa Delfines.

Location

The property is within a 4-km distance of Ventura Park Cancun and 10 minutes' drive away Iberostar Cancun Golf Course. The entertainment venues in Zona Hotelera, which is home to all-inclusive resorts, international restaurants, and relaxing sandy beaches include Golf with a view, 2.7 km from the hotel. A private beach is within 5 minutes' walk of the accommodation, while Mayan Museum of Cancun is situated 3.9 km away. For sport lovers Sun Palace hotel offers proximity to Aquaworld Adventure Sports Center, which is 4.9 km away.

Rooms

This Cancun property features 198 rooms with a flat-screen TV with satellite channels, as well as a minibar fridge and coffee/tea makers. These rooms also have marble floors. You can enjoy views of the sea.

Eat & Drink

The Sun Palace Cancun offers breakfast in the restaurant. Aurora restaurant specialises in Mexican cuisine and features views of the sea. There is also a restaurant with different Mexican dishes in the area.

Leisure & Business

At this Cancun hotel you may pay for a sun terrace and an outdoor pool. The Sun Palace offers to relax with a steam room, a Jacuzzi, and a sauna. A wellness area and a spa lounge is sure to make for an excellent stay. Corporate travellers will benefit from a business centre available on site.

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
All visitors are offered a american breakfast for a fee. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Building
Number of floors:8
Number of rooms:198
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Governor King Suite
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Junior Suite
  • Max:
    2 persons
Junior King Suite
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Show 10 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting
Swimming pool

Infinity pool

Air conditioning
Private beach

Beach access

Private beach

Sun loungers

Beach umbrellas

Fitness/ Gym

Fitness centre

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Beauty treatment
  • Massage
  • Open-air bath
  • Public Bath

Room view

  • Sea view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Sun Palace (Adults Only)

💵 Lowest room price 50029 INR
📏 Distance to centre 14.4 km
🗺️ Location rating 9.0
✈️ Distance to airport 13.2 km
🧳 Nearest airport Cancun, CUN

Location
street view

Address
The address has been copied.
Boulevard Kukulcan Km 20 Hotel Zone, Cancun, Mexico, 77500
Map view
Explore hotel location on the panorama
street view
Boulevard Kukulcan Km 20 Hotel Zone, Cancun, Mexico, 77500
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Beach
Royal Beach Club
770 m
Beach
600 m
Restaurant
Casa del mar
410 m
Restaurant
Arrecifes
630 m

Reviews of Sun Palace (Adults Only)

8.4 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location9.0
Rooms10.0
Service8.0
Dining7.0
Facilities8.4
Guest reviewsWrite a Review
  • G
    Geoffrey
    United States
    left 1 review
    Wrote a review on 18 Nov
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service9.0
    Dining9.0
    9.0
    ocean view

    Two beautiful pools overlooking the ocean.

    Superior Deluxe Ocean View - King Size Bed
  • J
    Joseph
    United States
    left 1 review
    Wrote a review on 15 Nov
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service10.0
    Dining8.0
    9.0
    stunning ocean view
    limited food options

    The staff provided exceptional service, always

    friendly and helpful. The room had a stunning ocean view, which was a highlight. However, the food options were a bit limited, and I expected more variety.

    Superior Deluxe Ocean View - King Size Bed
  • W
    William
    United States
    left 19 reviews
    Wrote a review on 11 Oct
    Nice
    Doesn't recommend the hotel
    Location8.0
    Rooms7.0
    Service6.0
    Dining5.0
    6.0
    clean rooms
    sales pitch
    restaurant variety

    clean and beautiful rooms, serene atmosphere, excellent coffee shop

    Sales pitches right before departure can be uncomfortable!!! More variety in restaurant menus would be appreciated!!! Larger and better-designed entertainment venues are necessary for evening activities!!!

    Superior Deluxe Ocean View King Size Bed
  • C
    Charles
    United States
    left 2 reviews
    Wrote a review on 29 Sept
    Nice
    Doesn't recommend the hotel
    Location7.0
    Rooms5.0
    Service5.0
    Dining5.0
    6.0
    ocean view
    partial view
    subpar food

    Incredible ocean views from the room.

    I can't believe how disappointing my stay was. Additionally, the food options were subpar, especially for lunch and dinner, making it hard to enjoy our meals. To top it off, while we were promised great service, there was a noticeable lack of attention from staff that ruined our experience.

    Superior Deluxe Ocean View King Size Bed
  • B
    Barry
    United States
    left 3 reviews
    Wrote a review on 24 Sept
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service8.0
    Dining8.0
    8.0
    breakfast buffet
    comfortable room
    stunning ocean view

    would be happy to recommend for a brief sojourn

    Pleasant hotel, excellent amenities, the breakfast and lunch buffet offered a wide variety of delicious options, and the room, with its stunning ocean view, provided a comfortable place to unwind after exploring the nearby attractions.

    Everything was exemplary.

    Superior Deluxe Ocean View - King Size Bed
  • F
    Francis
    United States
    left 1 review
    Wrote a review on 05 Jun
    Perfect
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service9.0
    Dining8.0
    9.0
    beautiful pool
    delivered drinks
    beach access
    minor sales pitch

    We loved lounging by the beautiful pool and enjoying the beach access while being pampered with drinks delivered right to our sun loungers. The only downside was a minor sales pitch while I was waiting for my taxi, but it didn't bother me much. 💙

    Superior Deluxe Ocean View - King Size Bed
  • W
    William
    United States
    left 3 reviews
    Wrote a review on 18 Apr
    Perfect
    Recommends the hotel
    Location10.0
    Rooms8.0
    Service9.0
    Dining7.0
    9.0
    beach view
    friendly staff
    slow dinner service
    room readiness

    The best part was the stunning beach view from our room! 🌊 The staff were super friendly and attentive, making sure all our needs were met. The only drawback was the slow dinner service at times.

    Superior Deluxe Ocean View - King Size Bed
  • A
    Aaron
    United States
    left 14 reviews
    Wrote a review on 19 Mar
    Great
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service7.0
    Dining8.0
    8.0
    renovation noise

    During my stay, the ongoing renovations were noticeable, especially around first-floor rooms and common areas, which could occasionally disrupt the experience. Wait times for food in the restaurant seemed longer than expected, often hovering around an hour, which might not mesh with everyone’s vacation pace. Additionally, the poolside area could use more seating. on busy days, finding a place to relax felt like a challenge.

    Superior Deluxe Ocean View King Size Bed
  • K
    Ken
    United States
    left 15 reviews
    Wrote a review on 14 Mar
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    ocean view
    infinity pool

    Fine, Fine, Fine.

    The ocean views from my room were amazing, with waves crashing just a few steps away. I loved lounging on the beach chairs, sipping on cocktails delivered right to my spot. The infinity pool was the cherry on top-perfect for unwinding with loved ones against the backdrop of the sunset.

    100% recommend ❤️🌊

    Superior Deluxe Ocean View - King Size Bed
  • C
    Charles
    United States
    left 1 review
    Wrote a review on 24 Feb
    Perfect
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining8.0
    9.0
    ocean view
    friendly atmosphere
    fun volleyball
    slow service
    small portions
    weak cocktails

    I had a lovely time at Sun Palace. The room was spacious and clean, with a fantastic ocean view from our balcony. Staff greeted us with smiles and made us feel welcome at all times. I particularly enjoyed the activities at the main pool. The volleyball games organized by Jayro and Pedro were a blast. They created a fun and friendly atmosphere. The meals were varied, with some standout dishes like the Beef Picanha at Fuego being fantastic. Room service was a bit slow, though, and I noticed some portions were on the small side. Making dinner reservations through the app was a little tricky, especially on busy nights. The beach was beautiful, perfect for relaxing, but it could get a bit rough for swimming. I also wish the cocktail recipes provided a stronger drink experience. I felt some lacked enough alcohol. Overall, a wonderful stay but with some room for improvement.

    Superior Deluxe Ocean View King Size Bed
  • E
    Edward
    United States
    left 2 reviews
    Wrote a review on 18 Feb
    Very good
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service6.0
    Dining8.0
    7.0
    friendly staff
    stunning views
    credit issue
    management inefficiency
    room readiness

    The stay featured excellent service with incredibly friendly staff, particularly enjoying interactions at the pool with Pedro and Jay. The calm beach and a well-maintained environment made for a relaxing experience. While there was a promotional credit issue not effectively handled by management, the stunning ocean views from the Superior Deluxe Ocean View King Size Bed room and the delicious omelettes at breakfast stood out as highlights.

    Superior Deluxe Ocean View King Size Bed
  • A
    Alexis
    United States
    left 1 review
    Wrote a review on 10 Feb
    Very good
    Recommends the hotel
    Location8.0
    Rooms6.0
    Service7.0
    Dining6.0
    7.0
    early check-in
    refreshed drinks
    accessible beach
    room readiness
    slow dinner service

    The staff helped us check in early after a long flight, which was nice. The beach was accessible, and the drinks were always refreshed. We enjoyed relaxing on the beach under the sun. I appreciate how the staff made it easy to unwind, just a couple enjoying a trip together. Overall, a pleasant experience despite the few hiccups we encountered.

    We faced issues with our room being ready upon arrival and had to wait several hours. The food service at dinner was slow, and we experienced several delays. The lack of communication made our stay somewhat less enjoyable.

    Superior Deluxe Ocean View - King Size Bed

FAQ about Sun Palace (Adults Only)

Which popular attractions are located near the Sun Palace hotel?
You can always visit Golf with a view, placed 2.7 km from the Sun Palace hotel. Another landmark that is worth your while is Golf Club located nearly a 10-minute drive away.
What is the closest airport to Sun Palace hotel?
Cancun airport is located within a 20-minute drive (15 km) from Sun Palace hotel.
Should we expect an airport shuttle to bring us to the 5-star Sun Palace?
Bus shuttle which will take you to the 5-star Sun Palace with a 20-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can I leave my car in the hotel parking lot for free?
Yes, the hotel offers guests to park their cars at parking spaces for free.
What are the recommended dining options during the stay at the hotel?
Guests of the hotel can dine just outside the property in a highly rated—8/10 according to reviews—restaurant Las Pescadillas offering Mexican cuisine.
Can I eat breakfast at the Sun Palace?
Yes, guests can enjoy breakfast, served daily in the restaurant of the Sun Palace.
What is check-in and check-out time at Sun Palace?
Guests of Sun Palace can check in from 15:00 to 23:59 and check out from 12:00.
What are the booking prices at the 5-star Sun Palace hotel?
The prices at the 5-star Sun Palace hotel start from $447.
What payment methods are accepted in the hotel?
Payment methods in the hotel include:
  • сash
  • American Express
  • Visa
  • Mastercard
What kinds of rooms does the 5-star Sun Palace hotel offer?
The 5-star Sun Palace hotel offers such room types as Honeymoon King Suite, Presidential Two-Bedroom King Suite, and Superior Deluxe King Room.
Which facilities are offered in the rooms of the 5-star Sun Palace?
Rooms of the 5-star Sun Palace are highly rated for comfort—9.5/10 according to guests' reviews—ensured by climate control.
Which facilities are provided in the 5-star Sun Palace?
The 5-star Sun Palace includes such facilities as a cash machine and currency exchange, whereas guests' safety will be ensured with a safety deposit box and 24-hour security.
What spa facilities are provided at the 5-star Sun Palace hotel?
At a wellness area featured at the 5-star Sun Palace hotel guests can receive such spa procedures as beauty therapy, aromatherapy, and a hairdresser. Additionally, a steam room, a Jacuzzi, and a sauna are offered on-site.
Do you have a pool at the hotel?
Yes, the hotel features a swimming pool.

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Boasting majestic resorts located in Mexico and the Caribbean, Palace Resorts offers a haven for guests seeking luxury, comfort, and relaxation. With lavish amenities from gourmet dining and indulgent spas to thrilling watersports and breathtaking excursions, guests can create unforgettable memories. From intimate honeymoon retreats to family-friendly getaways, Palace Resorts provides personalized experiences for everyone. Welcome to Palace Resorts.

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Rooms and Guests2 Guests, 1 room